Tensions between grieving Chinese families in Beijing and Malaysian Airlines staff boiled over this week when airline staff were held inside a hotel for 10 hours by angry family members and a security officer was allegedly assaulted.
Malaysian Airlines released a statement about the two incidents which occurred late on Thursday and early yesterday as a delegation from Malaysian Airlines attempted to brief families at the Lido Hotel in Beijing.
About 200 family members attended the meeting, which was held by 10 airline staff.
The relatives were incensed when a Malaysian government official did not come to brief them, and the meeting descended into chaos as relatives angrily confronted airline staff.
An airline spokesman told AFP “the main MAS officials were barred from…
View original post 356 more words